Tropical Smoothie Cafe

Elizabeth Shorter 3 months ago

My dragon fruit bowl was still frozen and I have sensitive teeth ( I knoowwww😫) and I had to wait a good 15 minutes before I could start mixing the fruit in with the dragon fruit base. It was good and so was the little chicken jerk roll thing I got but just dissapointedni had to wait so long to be able to tolerate eating my fruit bowl.

Maddy Rose 4 months ago

If I could leave no stars I 100% would! I have visited here a few times within the past few months and each time i order, the girls behind the counter are very unpleasant to order from. Very snarky and just seem like they would rather be doing anything else than what they are getting paid to do. Upon ordering my smoothie the cashier proceeded to TELL me to make sure I leave a tip on the card when I didn’t plan to because of the very mediocre service. Each time there’s a different girl and they are just very rude! I will be going to a different tropic smoothie for now on.

Tommy Lee a year ago

Tropical Smoothie Cafe is a clean and well-kept spot with friendly staff that do their best to keep things moving smoothly. A large portion of their business comes from online and app orders, so if you walk in during a rush, it’s worth placing your order digitally to save time. There are two entrances one facing the street and another in the back. Just be aware that parking in the rear is extremely limited, so your best bet is to park across the street. All in all, it’s a convenient spot for a quick, refreshing bite or smoothie especially if you plan ahead.

Alexandria Drwal 2 years ago

Not sure who made my food today but I ordered a chicken chipotle flatbread with no tomato and it came out so immaculate I had to do a little photoshoot. the employee who gave me my food also said i had pretty hair and they gave me a warm smile(they had colorful hair), def coming back here! sorry i didn’t tip i had to budget to get the sandwich in the first place ;( 10/10 def bringing my friends here :-)

John McCann 3 years ago

This was my third time ordering from the Trop Smoothie off of Michigan Avenue and it will likely be my last. After ordering a chicken chipotle club and biting into the flatbread, I was greeted by a mushy, stringy sensation. It turns out I had been given near uncooked/raw bacon. I gagged and nearly threw up when I discovered the issue. After obtaining a refund for just this sandwich (I ordered other items) through DoorDash, I drove to the restaurant to make staff aware of the food quality issue. Once there, I spoke to a “manager” on staff who simply looked at my order in hand and told me “that’s not good, would you like your receipt back?” No offer was made to assist me in any way at the restaurant and zero care was shown to offer me any additional discounts/benefits/anything to show you cared. Hell, chick-fil-a just awarded me two free meals for missing one item in my order. This was anything, but satisfactory customer service.